Help & FAQ

Any chip-level programmer that produces a raw .bin, .hex, or .s19file from the ECU's EEPROM or flash. We've tested with XPROG, Orange5, Iprog+, Carprog, VVDI Prog, KTAG/KESS. We don't sell hardware — we process the file your hardware produced.

See the full live status at /coverage. Today: Saab Trionic 5, Bosch ME7 (95040 + 95080 chips), BMW MS43 (4 software versions). More families ship every few weeks. If yours isn't listed, use the free identifier — it tells you what we detect even for variants we don't process yet.

Email hello@immolocksmith.comwith the job ID (visible on your dashboard after processing). We'll restore your credit and look into what went wrong. Refund applies if the failure was on our side — the worker misidentified the variant, or the checksum verification failed downstream.

30 days from initial processing. After that the original is purged from our storage. Save a local copy.

For 30 days, encrypted at rest. We don't train, share, or sell. After 30 days the file is deleted; only the audit metadata (size, sha256, variant, processing timestamp) remains so refunds can be honored.

Locksmith IMMO-OFF work on a vehicle the customer owns or is authorized to service is legal in the US, especially when keys are lost. By using this service you confirm you're a licensed locksmith or repair professional operating on a vehicle with the owner's consent. Don't use this on vehicles you don't own or aren't authorized to work on.

Competitors lock you into a €25 minimum order even for a single calc, with €3-4 per job when you bulk-buy. Our $25 lets you do one job for one car at the same effective price as their cheapest pack. If you do high volume, our 50-pack at $15/job beats them too.

Honestly: when we have a validated test dump for that variant and the offset map. Email us with the variant + a sample dump (with consent from the vehicle owner) and we'll prioritize it. We add families based on demand + research feasibility, not on cherry-picked marketing claims.

Not self-serve yet, but we issue API keys on request for shops that already buy credit packs. See the API reference for endpoint shapes, then email us with your account email and we'll get you set up. Each API call deducts one credit from your account — same pricing as the web flow.